safety
Our Team Members are the heartbeat of our company and we appreciate each and every one for their partnership, dedication, and loyalty. We work hard to provide a workplace that is safe and one that promotes bringing fresh ideas and diverse perspectives to help us grow and continue to be a thriving, sustainable business that is a source of pride in our industry.
Accountability. We believe that all incidents are preventable. Our Vice President of Safety has managerial responsibility for our health and safety programs. Our executive leadership is actively engaged in our safety programs and has strong oversight via periodic updates and performance reports. Our Board of Directors also receives quarterly reports on our safety performance and initiatives. For all of our leadership, safety performance is a component of their compensation.
Policies and Programs. The Builders FirstSource Safety and Health Program provides the framework with our guidelines and procedures for operating safely and mitigating risks. We have established a general safety manual, construction site safety, and standard operating procedures for specific jobs. All of our safety policies and programs apply equally to our employees and contractors.
Controls and safeguards are implemented to promote safety. Each of our locations must have processes in place to inspect and identify hazards and then record and track mitigation actions for each hazard identified. Safe work procedures for critical tasks are provided, offering clear expectations and requirements to perform work safely. Location managers and supervisors are responsible for implementing and maintaining safety elements in their work areas and answering Team Member questions about our Safety and Health Program, and work with our regional or market safety managers as appropriate.
All locations have written emergency preparedness procedures with guidelines on how to respond in the event of an incident. To ensure compliance, we conduct internal safety audits of each location at least every three years.
Training. We promote understanding and adherence to our safety programs through ongoing education and training efforts. Mandatory new hire training includes robust training on safety and the Builders FirstSource Safety and Health Program. In addition to mandatory new hire safety training, all Team Members must participate in daily as well as monthly safety meetings.
Performance. While our goal is to drive to zero recordable injuries, we delivered an 18% reduction across the company in 2021, beating our 10% reduction target.
We have targeted another 10% annual safety improvement for this year, which is a component of our leadership’s compensation.
Engagement
We value and seek the input of our Team Members to foster an engaging and rewarding work environment to attract and retain talent. We undertake annual engagement surveys supplemented by quarterly pulse surveys, through which Team Members provide input on our work environment allowing us to assess and further drive Team Member engagement. We also hold regular town hall meetings with question and answer sessions to provide open communications with our Team Members. To promote a safe and respectful workplace, we maintain a formal grievance system where Team Members can report an issue via our anonymous helpline, as well as directly to their manager or human resources representative. These procedures are set forth in our Team Member handbook as well as on posters in our facilities and on our company intranet.
As our talented Team Members are the heartbeat of our company, we provide competitive compensation and benefits packages to attract and retain such talent. All full-time Team Members are eligible for company benefits, including the following:
- Health, dental and vision insurance
- Flexible Spending Accounts for Health and Dependent Care
- 401(K) retirement program with company match (also available to part-time Team Members)
- Paid time off
- Paid parental leave
- Company Paid Life and AD&D insurance
- Choice of Disability Income Protection (Short and Long Term)
- Team Member Assistance Program (also available to part-time Team Members)
- Tobacco Cessation Program
At Builders FirstSource, we encourage the continuous professional development of all of our Team Members. Our Team Members receive performance reviews at least annually as part of our feedback and development process. We also have a dedicated internal training and development team focused on identifying current and future skill gaps and training our Team Members to ensure they have the necessary skills to succeed. We utilize our BFS Foundations Learning Management System to provide and track completion of our trainings across topics such as leadership and management, professional skills, and compliance. Moreover, we support valuable professional certifications across our markets.
Training and leadership development programs include:
- High potential and emerging leader classes
- Leadership mentoring
- Customer service
- Micro-learnings courses on various topics such as navigating change
- Cornerstone Connect best practices sharing
- Builder’s Supply Channel industry-specific skills courses